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Wall Poster Industry - Case Study

Take a look at how we revolutionised our clients internal processes.
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We helped our client improve their internal processes and order fulfillment.

Our Client

  • Orders were placed via fax, updated on an excel spreadsheet and then sent to the client on a daily basis.This took one staff member 3 hours daily of data entry to get this completed for the client.
  • They would then generate replenishment orders from our information
  • Frequent Out of Stock with all retailers across many stores
  • Faxes often went missing. Resulting in excessive follow up.
  • Losing sales revenue due to delay in receiving replenishment reorders

Facts Service Solution

  • Facts Team no longer needs to fax and data is imputed directly to the system. Client has direct access via topline store detail report in excel format.
  • The solution has significantly reduced follow up of missing faxes
  • After the success of this program we implemented a returns program. The Client is now able to access all returns data via the system thus eliminating faxing returns forms.
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ROI

The time saved by having the data so readily available and accessible so much faster has been huge. Product ordering is faster and so much more accurate which has had a positive impact on sales.